Business Services, Technology | Debt & Equity Recapitalizations

Support Services Group Secures Debt Financing To Complete Acquisitions

  • TM Capital served as exclusive financial advisor to Support Services Group in securing debt financing from Amarillo National Bank and 327 Partners for the acquisition of Great Falls Marketing
  • Support Services Group is a leading, U.S.-based, customer management-centric business process outsourcing (“BPO”) organization specializing in high-touch, omnichannel support services delivered via an on-shore / near-shore model from eleven locations in the U.S., Canada and Dominican Republic
  • Great Falls provides inbound sales, customer care, brand ambassador and fulfillment services to clients in the Health, Beauty, Home Goods and Wellness verticals
  • The Great Falls transaction represents Support Services Group’s sixth acquisition, adding significant scale and three additional U.S.-based support center locations to the platform
  • Amarillo National Bank is a private bank providing commercial and personal banking services to business and individuals throughout Texas. 327 Partners is a middle market-focused private investment entity based in San Antonio, Texas